Senior Account Director

Overview

Are you obsessed with visual storytelling, collaborative brainstorming, and purpose-driven marketing? We are looking for a Senior Account Director with exceptional leadership skills who can help empower our work to the next level. If you enjoy managing teams, bringing creative ideas to life, and working with clients to tell stories that matter — this is the position for you. The Senior Account Director at JUV will oversee client projects, help navigate big challenges for the company, and push the whole company to be better. We are really looking for someone who is fluent in digital marketing, client management, managing multiple deliverables, project management, and the agency world who can bring that perspective to our purpose-driven community that is scaling very quickly.

We don’t really care where you went to school, we care about what makes you excited to wake up in the morning. We are looking for someone who is hardworking, passionate, creative, quick, innovative, and unmistakably unusual. We don’t believe in doing business as usual — and we are always looking for folks to join us who are similarly interested in doing things differently. We care about heart, and we are excited to get to know a bit more about yours.

Responsibilities:

• Overseeing a team of project leads to ensure quality deliverables for our clients.
• Working on creative briefs, proposals, and campaigns.
• Becoming a trusted advisor to our clients by optimizing our client relationships/communications.
• Helping to improve JUV’s services/offerings to better serve our clients.
• Training our team to be better equipped to deliver exceptional work.
• Navigating any questions that come up that require some agency/marketing fluency to best traverse.
• Working with our internal team as well as our clients on a day-to-day basis to drive our quality of work forward.
• Reviewing client deliverables before they are presenting to ensure we are delivering the highest quality of work.
• Leading projects when needed
• Embodying the ethos of our company as a purpose-driven creative young agency trying to make the world a little bit better.
• Working hand in hand with the Managing Director of Accounts to ensure all projects are running smoothly and that the projects team is happy and productive.
• Serving as a mentor and coach to all client-facing team members in preserving and elevating the client experience.

Requirements

• Phenomenal ability to manage projects efficiently.
• 3-5 years of account management experience at an agency with client service experience.
• Served as direct client contact within previous account work.
• Ability to manage projects from start to finish and teach others how to do the same.
• Comfortable, calm, and solution-seeking in times of ambiguity or crisis.
• Familiarity with digital assets, social media, and content management.
• Stellar communication skills — from texting to speaking to e-mailing.
• Standout writing, presentation, and people skills.
• Experience with advertising, marketing, or agencies — specifically working with clients on creative campaigns, managing social media accounts, and/or doing digital/purpose/brand strategy work.
• Passion for design (you don’t need to know Photoshop, but we need someone with an eye who can push creative in the right direction).
• A need to make the world a better place — we are always looking for people who will fit into our purpose-driven ethos more than anything else.