Community Manager

Overview

Analyst Institute is looking for a community manager to join our Partnerships & Community Engagement Team and work closely with our Donor Partnerships Team. Both teams collaborate to ensure over a decade’s worth of research and recommendations are disseminated across the progressive, social justice, and civic engagement community. We work to build and support a community of a broad range of organizers, campaigners, strategists, donors, institutional funders, and their advisors and provide them with the best available evidence to use in their program planning, implementation, and investment decision making.

We’re looking to fill the community manager role as soon as possible. We will be accepting applications through November 18, 2022.

The Role

We are seeking an excellent communicator with strong project management and interpersonal skills to join the team as community manager. You’ll lead efforts to engage the Analyst Group (AG), our community of over 12,000 practitioners, researchers, and donors. You’ll guide and implement programming that fosters a strong community and educates members about our latest research findings and recommendations. You’ll also manage logistics and infrastructure to support such efforts.

You’ll report directly to the lead communications strategist while working closely with fellow Partnerships & Community Engagement Team members and the Donor Partnerships Team (as well as the broader Analyst Institute team).

As a community manager, you’ll:

• Write, edit, and manage the production of engaging content (e.g., reports, presentations, web pages, training materials) that translates research into actionable lessons and recommendations, including Analyst Institute’s weekly newsletter, the AG Digest.
• Develop and implement strategies to equitably and inclusively grow the Analyst Group membership base and deepen engagement with practitioner and donor partners (e.g., building out a new member onboarding process).
• Lead planning and coordination for community events and trainings (virtual and in-person). Present Analyst Institute’s research and recommendations to progressive and civic engagement audiences (possibly one to three times a year with opportunity for more, if wanted).
• Manage member engagement tools (Mailchimp, Copper, Calendly, WordPress, Zoom, Gmail, etc.), and monitor metrics across platforms to improve communications and identify gaps in membership and outreach efforts.
• Maintain and make improvements to Analyst Institute’s website. Support the facilitation of internal and external stakeholder processes to improve its functionality and user experience.
• Help Analyst Group members identify and access resources that answer their strategic and programmatic questions and implement strategies that solicit their input on how to make our resources even more useful and accessible.

Qualifications

The following encompasses many of the skills and experiences we consider useful for the community manager role, but we encourage you to apply even if you do not meet all of the qualifications.

You should be someone who:

• Has professional experience in communications, content, and/or community management.
• Has experience in event planning/production, content marketing, and member support, plus demonstrated ability to engage with the substance and logistics of such work.
• Enjoys and excels at writing in a variety of formats and can create visually appealing and accessible content.
• Can communicate technical concepts, including statistical methods and social science research, in ways that can be easily understood by lay audiences.
• Can learn new systems and subject matters quickly.
• Can independently manage projects start-to-finish in a detail-oriented manner while juggling multiple responsibilities with firm deadlines.
• Creatively collaborates with those of different backgrounds, skill sets, and expertise.
• Has strong interpersonal skills.
• Is curious, self-motivated, and a proactive problem-solver.
• Believes deeply that applying evidence to political and social justice campaigns can help further the progressive movement.
• Values diversity, equity, and inclusion.
• Deeply understands the concept of leadership through service.

Though less necessary for the role, we are interested in people with the following experiences:

• Basic technical knowledge of HTML, WordPress, and Mailchimp.
• Professional experience in graphic design.
• Professional and/or volunteer experience working on a political or advocacy campaign.
• Familiarity with the body of academic and practitioner research related to electoral, issue-based, and advocacy campaigns, as well as the findings from Analyst Institute’s signature reports.
• Experience working with a wide variety of digital communication technologies (e.g. Slack, Asana, etc.) to facilitate project management and collaboration.
• Bilingual in English and Spanish with experience translating technical language from English to Spanish.

Logistics

Location: We are equally open to candidates working remotely or from our D.C. office near McPherson Square (pandemic-permitting). Roughly two thirds of our staff works remotely regardless of the status of the pandemic, and our internal culture fully supports and integrates remote staff. When it is safe to do so, remote staff may be asked to travel periodically for training, important convenings, and team-building. This position may require one trip per year to Washington, D.C., when we resume in-person membership-based events.

Start date: We are looking for this position to start in January 2023. This is a full-time, exempt position.

Compensation range: Starting salary commensurate with experience and skill set, from $70,000 to $85,000.

Benefits: These include 100% premium-covered health, dental, and vision care, generous paid time off, 401(k) matching, twelve weeks paid parental leave (including the birth, adoption, or fostering of a child), and professional development stipends.

For more information: Learn some of the reasons you may want to work here and visit our website for more information about the work we do.

To apply: Click here to fill out an application.

Women and nonbinary people, people of color, members of the LGBTQ+ community, and members of other commonly underrepresented groups are especially encouraged to apply, even if you don’t meet all of the criteria.

To ensure equal employment and advancement opportunities to all individuals, employment decisions at Analyst Institute will be based on merit, qualifications, and abilities. Analyst Institute does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, sex, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic information, citizenship, size, weight, or any other consideration made unlawful by federal, state or local laws. This policy governs all aspects of employment, including hiring, job assignment, compensation, discipline, termination, and access to benefits and training. Unfortunately, at this time we cannot provide sponsorship for those requiring visas or work permits.

AI is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations as determined through an interactive process. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accessibility@analystinstitute.org (please do not use this email to ask questions about the role that are not related to accessibility or accommodations).