AWS Professional Services (ProServe) consultants help the world’s largest enterprises achieve breakthrough business results by leveraging the AWS platform. They collaborate with customers and partners to address security and compliance, performance and scale, availability and manageability. They enable customers to migrate existing systems and build new systems using the full range of AWS services.
As we continue to enable our customer’s successes, we are looking for an experienced Practice Portfolio Manager, who will own developing the long-term vision and direction of ProServe’s GSI Practice portfolio of engagements, standards for delivery excellence to the GSI’s and support go to market strategies within the Partner IPP Program. This role is inherently cross-functional — you will work closely with practice teams around the world, global account managers, solution architecture, operations, finance, marketing, and GSI Customer Stakeholders. A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization, and adept managing multiple work streams at the same time build repeatable and scalable processes for projects and programs. You must enjoy spending time with clients (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer’s requirements.
Engage with our GSI customer stakeholders for project set up, delivery and closure
Provide guidance and oversight to all Project ProServe delivery teams ensuring delivery standards and escalations are handled to ProServe standards
Support and lead work steams for go to market Partner/ProServe segments
Support go to market launches and overall adoption of the portfolio including working with platform sales teams, ProServe Practice Managers, internal/external stakeholders
Proactively identify and resolve portfolio issues that may impair the team’s ability to meet strategic, financial, and technical goals
Provide effective written and verbal updates key projects and go to market initiatives to senior leadership and stakeholders
Basic QualificationsBachelor’s degree or higher in computer science, business, or related discipline
10+ years of IT professional services experience with 5+ years of Global System Integrator business experience
Experience leading cross-functional teams to deliver service products and projects on tight deadlines
5+ years Program Management /Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projects.
Minimum leadership experience managing technical projects consisting of 8 or more people totaling over $1,000,000 budget.
Understands the value proposition of the public cloud and has managed a cloud migration engagement (IaaS, PaaS, SaaS).
Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
Demonstrated ability to successfully manage multiple and concurrent projects/customers.
Has one active project management certification (e.g., PMP, PMI, CSM, PRINCE2, etc.)
Bachelor’s Degree or equivalent experience.
Ability to travel to customer locations as needed.
Preferred QualificationsPreferred Qualifications
AWS Experience and Certifications.
Managed and delivered IT engagements for a Fortune 100 company
Experience delivering professional services in a high growth environment
Broad technical breadth and depth including familiarity with AWS and Enterprise IT infrastructure