Overview

The mission of the Customer Technology team is to build an innovative frontend user experience for Imprint cardholders and merchants by providing mobile and web applications.

Our mission is to leverage cutting-edge technologies to reinvent banking systems starting from credit and charge cards. You will work with a group of excellent engineers who have built products and services that served more than 100 million users in their past lives and are ready to disrupt the 40-year status quo of the banking industry in the US.

Location

Our offices are located in New York City and San Francisco. This role will be able to work remotely or hybrid from one of our offices.

What You’ll Do

As the staff engineer of this team, your responsibilities will include but not be limited to the following:

  • Technical Leadership and Oversight
    • Oversee the development and maintenance of Customer Technology mobile apps, web apps, SDKs, APIs, databases, third-party integrations, schemas, documentation, and engineering standards.
    • Ensure robustness, scalability, and reliability of existing and new systems.
    • Collaborate with technical leaders and engineers to define and refine the team’s technical roadmap.
  • Team Development
    • Mentor a team of software engineers and developers, fostering a culture of technical excellence and innovation.
    • Lead by example to help foster a culture of team responsibility and ownership.
  • Project Management
    • Assist with planning and managing the execution of projects, ensuring timely delivery within the allocated budget.
    • Collaborate with cross-functional teams, including product management, finance, and compliance, to align project objectives and deliverables.
  • Stakeholder Communication
    • Regularly communicate with senior management and other stakeholders to report on project status, risks, and opportunities.
    • Gather feedback from internal and external stakeholders to continuously improve the platform’s functionality and user experience.
    • Represent the team in inter-departmental meetings, ensuring alignment with the company’s overall strategic goals.
  • Quality Assurance and Risk Management
    • Ensure adherence to high-quality coding and documentation standards.
    • Oversee the implementation of robust testing strategies to identify and mitigate risks early in the development cycle.
    • Collaborate with the security engineering team to prioritize and resolve any security vulnerabilities and compliance issues related to the ledger platform.
  • Innovation and Continuous Improvement
    • Encourage a culture of innovation within the team, promoting experimentation and learning.
    • Stay informed about industry trends and competitor products to identify opportunities for platform enhancement.
    • Lead efforts in streamlining processes and implementing best practices to increase efficiency and productivity.

What We Look For

  • 8+ years of experience in software engineering, including a mix of backend and frontend (web, iOS, Android) systems
  • 3+ years of experience leading the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
  • 3+ years of strong background in developing, testing and validating financial platforms, preferably with expertise in ledger technology.
  • Bachelor’s or Master’s degree in Computer Science.
  • Excellent project management and communication skills.
  • Excellent troubleshooting and debugging skills
  • Familiarity with agile development methodologies.
  • Strong sense of ownership, urgency, and drive

Nice to Have

  • Experience in building a team of developers from 0 to 10
  • Experience in building high-scale and high-quality distributed systems
  • Track record of building and delivering mission-critical, 24×7 production software systems
  • 5+ years of proven experience in a fintech company

Perks & Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and option to enroll in an FSA
  • 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • An understanding that successful work requires flexibility and an appreciation for asynchronous work
  • Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.

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