Technical Training Specialist

The AWS Security Awareness team supports the AWS network with programs to increase cloud security awareness and proficiency. As an essential member of that team, the Technical Training Specialist will create training and awareness material for both internal and external customers. S/he will ensure the training raises the security bar at AWS, exemplifies the voice of AWS, and empowers customers to have confidence and deeper knowledge in AWS security. Creating engaging security training programs, thinking outside the box, process automation, and championing inclusive security culture are also key functions of this role.

Specific job responsibilities include:
· Own security training and awareness programs and initiatives
· Work with a cross-functional team of technical and non-technical key stakeholders across multiple business units to conduct audience and needs analysis
· Identify training needs and current security training gaps
· Develop security awareness technical labs for AWS offerings
· Develop online/instructor-led training on cloud security concepts
· Define and report performance-based learning objectives and key metrics
· Administer Learning Technologies
· Work on multiple projects in a fast-paced, high-energy environment
· Investigate and take action to meet customers’ current and future needs
· Analyze training impact with behavioral metrics

Basic Qualifications

· Bachelor’s Degree or relevant years of experience in computer science, learning, or technology.
· 5+ years of instructional design, technical training, or compliance training
· 5+ years of experience designing, writing content, eLearning, job aids, video, webinars, and/or technical labs
· 3+ years of experience with adult learning theories and instructional design best practices
· 3+ years of project management skills with the ability to work independently


Preferred Qualifications

· Strong written and oral communication skills, including the ability to effectively communicate with both technical audiences and non-technical audiences
· A passion for creating engaging and effective learning experiences
· Familiar with ADDIE, SAM or other course development models
· Experience with translation or localization of content
· Experience with a large-scale LMS and troubleshooting technical issues
· Proven track record for being innovative, creative, and effectively deal with ambiguity
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role

· Amazon.com is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age